Orders

 

To process your order, we require certain information, including your contact details (such as name and shipping address) and payment information (like credit card number and expiration date). This data is essential for billing purposes and fulfilling your order. If we encounter any issues processing your order, we will use this contact information to reach out and resolve the issue.

 

Emails & Catalogs

 

We respect your privacy and will never sell or rent your email address, mailing address, or any other personally identifiable information you provide to us.

 

Choice/Opt-Out

 

If you no longer wish to receive our emails, you can easily opt-out by clicking the “Unsubscribe” link included in each email communication.

 

Colors

 

Unless otherwise specified, we will match colors as closely as possible to your original artwork. Since most of our products are hand-made and hand-colored, slight variations in dye and color batches may occur.

For an exact color match, we use the Pantone® Matching System (PMS) Formula Guide for coated colors. If you’d like an exact match, we offer this service for an additional charge of $15.00 per color. This process ensures the color matches the Pantone® formula guide.

Please be aware that monitor calibration can cause color differences between what you see on your screen and the colors in the Pantone guide. We will match the colors based on the printed Pantone guide to the final art proof.

 

Cookies

 

A cookie is a small piece of data stored on the user’s device that contains information related to their activity on our site. The use of cookies does not link to any personally identifiable information while browsing our website. We use cookies to track your shopping cart and remember your preferences. If you choose to reject cookies, you can still use our site, but some features may be limited.

Cookies also help us understand and track user interests, allowing us to tailor the experience and provide relevant content and offers.

 

We work with third-party vendors, such as Google and Teracent, to display advertisements across various websites. These vendors use cookies to serve ads based on your prior visits to our site. You can opt out of Google’s use of cookies by visiting the Google advertising opt-out page. Similarly, you can opt out of Teracent’s use of cookies by visiting the Teracent opt-out page.

 

SMS Notifications

 

1. Information Collection
We collect the mobile numbers you provide in order to send important SMS updates, including order confirmations, shipping notifications, promotional offers, and personalized marketing content.

 

2. User Consent
By entering your mobile number and opting in to receive SMS notifications, you consent to receive automated text messages from us. These messages may include promotional content or updates related to your account and orders.

 

3. Opt-Out Options
You can opt out of SMS notifications at any time. Simply log into your account to manage your preferences, where you can choose to unsubscribe or reactivate SMS notifications.

 

4. Message Frequency and Cost
The frequency of our messages may vary. Standard message and data rates may apply for any messages sent to you or received from you. Please check with your wireless provider for details about your text and data plan.

 

5. Information Security
We take appropriate security measures to protect your personal information, including your mobile number. We do not sell or rent your information to third parties, unless required by law or with your prior consent.

 

6. Updates to Privacy Policy
We may update this privacy policy occasionally. Any changes will be posted on this page, and we recommend reviewing it regularly to stay informed about how we protect your personal information.

 

Security

 

We take the protection of your personal information very seriously. Our website employs a range of measures to ensure that your information is safeguarded both online and offline.

When users provide sensitive information, such as credit card details, during the registration or order process, it is encrypted and secured with industry-standard encryption technology, specifically SSL (Secure Sockets Layer), to protect your data from unauthorized access.

 

Correction/Updating Personal Information

 

If your personally identifiable information changes, or if you no longer wish to use our services, we provide an option to update, correct, or remove your data. You can do so by emailing us at sales@CustomBlitz.com.

 

Notification of Changes

 

Any significant updates to how www.CustomBlitz.com handles personal information will be reflected in future versions of this Privacy Statement. If you have concerns regarding our privacy practices or this Privacy Statement, please reach out to us by referencing the privacy policy in the subject line of your email. We strive to respond to all inquiries and concerns within five business days.